Unlock Hidden Revenue with a CRO Audit

Most websites leak conversions. Our expert-led CRO audit uncovers the UX, content, and design barriers stopping your users from converting. Backed by data, benchmarks and best-practice principles, we’ll deliver a prioritised roadmap of high-impact fixes—no guesswork, no fluff.

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Google Partner
Fast Starters award
Deloitte award
Web Excellence awards
Web Excellence awards
Proud Sponsor award

CRO for Ambitious Brands

Our CRO specialists understand what drives user behaviour – and how to turn clicks into conversions. But no two businesses are alike. That’s why structured experimentation is at the core of our approach. At Vine Design, we stay ahead of evolving design trends and compliance considerations to deliver tailored solutions aligned with your goals. We partner for the long haul, continuously monitoring and refining performance to ensure your brand cuts through in even the most competitive markets.

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Our CRO Approach

For years, Vine Design’s international team has refined its CRO strategies. Here’s how we’ve delivered data-backed conversion growth for some of the world’s leading brands.

Step 1 Discovery & Heuristic Review

Step 2 User Experience & Trust Assessment

Step 3 Competitive & Benchmark Analysis

Step 4 Conversion Roadmap & Prioritised Recommendations

Step-1-User-Research
Step 1

Discovery & Heuristic Review

We evaluate your key pages using proven usability principles, analytics insights, and real-world session data (e.g. Clarity heatmaps, scroll depth, click maps).

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Step 2

User Experience & Trust Assessment

We identify friction points, poor messaging hierarchy, weak CTAs, and missing trust signals—especially at conversion-critical touchpoints.

Step-1-Analysis
Step 3

Competitive & Benchmark Analysis

We compare your experience against industry leaders and direct competitors to highlight gaps and opportunities.

Step-3-Strategy-Proposal
Step 4

Conversion Roadmap & Prioritised Recommendations

We deliver an actionable, prioritised CRO improvement plan—mapped by impact, effort, and alignment with your business goals.

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WHAT OUR HAPPY CLIENTS SAY

“I strongly recommend Vine Design.”

“They have a team of talented members who are a pleasure to work with and that will do their best at all times to deliver outstanding results. They have helped us design and develop a new website in a smooth and straightforward process that exceeded our expectations. We are looking forward to continue working with them in improving our digital presence.”

Bruna Baeta

Brand Manager, Banana Boat

“A must for any growing business.”

“Vine is the best, hands down. They are highly adept at challenging your thought processes and strategy, and go above and beyond to ensure you’re happy as a client, which is demonstrated in the results they deliver (this is a results-based business after all)! I’ve already recommended them to several businesses and will recommend them to anyone who asks.”

Robin Marchant

Head of Marketing, MedicalDirector

“Experts in what they do.”

“I’ve been lucky enough to work with Vine since they first started. They’re not just an agency but a part of our company and an integral part of our marketing team. I can’t recommend them highly enough, I don’t know what I’d do without them.”

Nicole Godfrey

Head of Marketing, LexisNexis
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Client Success Stories

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414

%

Month-over-Month Website Traffic Growth Post-Launch

UX/UI Web Design & Development

The new website has significantly boosted Be Frank’s online presence, with immediate and substantial traffic growth, ensuring that the brand is searchable and accessible just as their products hit the shelves. Read more.

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44

%

YoY increase in sessions

Lebara Mobile originally had two websites: one for eCommerce, and one for informational content. The client approached Vine Design for assistance merging these domains, into one easy-to-manage platform. With our help, Lebara gained 22 new keywords in top three rankings. Read more.

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115

%

increase in organic traffic

CRO UX/UI Web Design & Development

When ChildFund came to us, their website was largely unserviceable. The non-profit required a complex set of features. With our help, the client saw an 115%* increase in organic traffic. Read more.

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450

%

increase in organic traffic

CRO UX/UI Web Design & Development

Stingose sells first aid products for stings and bites. After achieving strong results with SEO, Vine Design was asked to do a redesign. Our specialists overhauled the website’s UX/UI and CRO, leading to a 450%* increase in organic traffic. Read more.

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Web Design & Development

Linfield Pacific is the parent company of three brands: and all three websites needed a redesign. While the designs were done by an offshore agency, Vine Design provided project management services which were essential to the project’s completion. Read more.

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Why Partner With Us?

Here’s why our clients continue to work with us.

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Industries Expertise

Our experts understand your industry’s landscape and regulations, and know how to rank for industry relevant topics.

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Operational Excellence

We’re forever refining our internal systems and processes, using bespoke workflow tools to ensure a superior product.

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Bespoke Solutions

Every health business has its own needs and goals, and your strategies should reflect that.

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Innovative Services

Our strategists are constantly upskilling and staying on top of the latest shifts in the digital market.

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Our Clients Are Our Partners

We want you to be so impressed with your results, you’ll want to continue working with us.

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Transparency Every Step of the Way

We empower our clients with knowledge, so you can have as much insight on your strategy as you’d like.

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Meet the CRO Experts Behind Every Insight

From journey mapping to technical checks, our audit team pairs data-driven analysis with technical rigour. Each member brings niche expertise to identify and remove barriers to conversion.

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Emma Carré

Head of Design and Development

With over a decade in digital strategy and delivery, Emma leads website design and development with a focus on measurable ROI. She blends SEO, CRO, and UX/UI expertise to create user experiences that convert, while building robust, scalable platforms that strengthen brand positioning and turn complex challenges into growth opportunities.

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Jessica Huyen

Lead Designer

With 8+ years of experience in UX and interface design, Jessica helps businesses translate complex user needs into intuitive, results-driven solutions. She’s worked across a range of industries, from healthcare to SaaS, specialising in booking flows, CRO, and digital strategy. Her work combines a strategic mindset with clear, user-first design.

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Oleg Tyutyunov

Senior Front-end Developer

Oleg has been a Front-end Developer for the past 7 years, specialising in large-scale websites with custom components and performance optimisations. He believes that it is his team’s collective dedication and expertise that allows them to excel at each project they take on. He loves exploring new technologies during his free time as well as travelling, technics and sport.

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Frequently Asked Questions

If you’ve got questions about CRO and how we do it at Vine Design, check out our frequently asked questions below.

What Is CRO?

What Is CRO?

Conversion rate optimisation (CRO) is the process of optimising the user experience of your website, with the goal of increasing the number of conversions while traffic remains the same. In other words, it’s a way of generating more value from your existing audience, in the form of sales, downloads; whatever conversion actions audiences can take to support your business’s objectives.

Does My Business Really Need CRO Services?

Does My Business Really Need CRO Services?

If you’d like your digital marketing efforts to be as efficient as possible—yes. What marketing manager doesn’t want a larger return on their investment? For CRO to bring you a worthwhile return on investment, your site needs to have a solid amount of traffic: traffic that isn’t converting, but traffic nonetheless. This gives our CRO specialists an audience to work with. When we’re conducting A/B testing with a call to action button, for example, we’ll have enough data to work with to drive our decision-making. If you’ve got traffic but aren’t satisfied with your conversion rate, Vine Design’s CRO specialists can help you.

How Long Does It Take To See CRO Results?

How Long Does It Take To See CRO Results?

CRO can boost your bottom line instantly, as small changes—the shifting of a CTA or a change in colour—can increase a user’s willingness to convert. Some CRO strategies take time, and our specialists don’t take action until they’ve thoroughly examined the data. But, our partners typically see an uptick in conversions quite quickly.

Do You Guarantee Return On Investment?

Do You Guarantee Return On Investment?

No agency can guarantee immediate ROI. But we have such confidence in data’s potential to drive actionable insights, maximum ROI is inevitable when it comes to CRO. Our goal is to help our partners in achieving key business goals, and we will work tirelessly with you to achieve great results, and optimise your website within normal user behaviour. Our team has an enviable track record of which we are very proud.

Do You Tie Us To A Contract?

Do You Tie Us To A Contract?

We prefer working with clients for at least 12 months. This is so that our abilities can be fully demonstrated, as well as the full potential of CRO. It also allows our partners to compare our achievements year-on-year. We have a 30-day cancellation policy that can be triggered at any point. This puts the onus on us to continue providing great work and results every month—a standard our digital marketing professionals are more than happy to meet.

How Does CRO Relate To Web Design?

How Does CRO Relate To Web Design?

CRO and web design are very closely linked, and are both concerned with user experience: your customer’s journey through your website. Once you’ve won the traffic from organic search results or a paid ad, CRO ensures that your visitors convert. Web design and user experience is crucial in achieving this. Good design is both beautiful and functional—it keeps your users constantly engaged and seamlessly guides them to the next step in the process. How often have you gone to a website intending to buy something, but you cannot for the life of you find the button that lets you do just that? Great design is the solution to that problem, and CRO is the process of looking at the data to understand what design changes need to be made.

Why Is CRO Important?

Why Is CRO Important?

We like to visualise sales funnels like literal funnels, with sand or marbles pouring through them. What happens if you have a blockage at the end of the funnel and you decide to just pour more sand in at the top? You’re not going to get more sand flowing through the end, you’re just going to get a mess piling up at the top. Your website is the end of the funnel. If you have the world’s best digital marketing campaigns on the internet but terrible design, you’re just pouring sand into a blocked funnel. CRO gives you the peace of mind (and the return on investment) that your website is inducing conversions as much as it possibly can.

Custom CRO Services

Our CRO expertise reaches far and wide; we’re constantly growing and deepening our service offering. Check out some of the niche CRO solutions that Vine Design offers.

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UX Research

User Experience (UX) research involves in-depth analysis of your target audience. What’s stopping them from converting online, and conversely, how can you seamlessly guide them to conversion? These are the questions our specialists will answer.

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User Journey

To grow a brand audience, an understanding of the buyer’s funnel is essential. Through data, our specialists can understand how, where and when to interact with users: attracting the greatest possible ROI for your brand.

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eCommerce

Maximise your online store’s success with our comprehensive eCommerce solutions. We blend SEO, paid media strategies, and expert design and development to boost sales and enhance user experience for your eCommerce site.

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Web Accessibility

Web accessibility makes your website accessible to everyone. Brands are expected to meet standards such as the Web Content Accessibility Guidelines (WCAG) in order to rank: following these is crucial to maintaining an overall positive user experience on your site.

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Landing Page Design

Craft compelling landing pages that convert. Our designs are focused on user experience and conversion optimisation, ensuring each page resonates with your audience and drives your business goals.

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Ready to get the ball rolling?